ASA’s customer service and support team is a group of highly experienced analysts who average 10+ years in the auto and tire industry. We know your business. And we know how you can get the most out of our software and solutions. For the latest product information and updates, visit the Info Portal here. If you need access, please request an account here.
GTX support is available Monday–Friday from 6:00 AM to 5:00 PM MST.
You can contact support at:
Email: portal_gtx@asaauto.com
To gain access to the GTX support site, please request an account here.
TireMaster support is available Monday–Friday from 7:00 AM to 5:00 PM MST.
Extended Tier 1 services are available Monday–Friday from 6:00 AM to 7:00 PM MST, Saturday from 6:00 AM–4:00 PM MST, and Sunday from 6:00 AM to 4:00 PM MST.
You can contact support at:
Phone: 800-891-7437
Email: portal_tm@asaauto.com
To gain access to the TireMaster support site, please request an account here.
For TME, TireMax and TirePro support, you can reach us Monday–Friday from 6:00 AM to 6:00 PM MST.
Extended Tier 1 services are available Monday–Friday from 6:00 AM to 7:00 PM MST, Saturday from 6:00 AM–4:00 PM MST, and Sunday from 6:00 AM to 4:00 PM MST.
The toll-free phone number for support: (800) 241-8472
You can also call direct: (603) 889-8700 Or reach us via fax: (603) 386-6004
For two years, Black’s Tire & Auto Service crisscrossed the country searching for tire shop management software that could help them run their business more efficiently and effectively. After countless interviews, they almost gave up—that is, until the company making the very last presentation came to Whiteville, North Carolina: ASA.